Human-Centered Agility's Learning Pathways

Skills for leading with empathy, equity, and resilience.

The HCA Learning Pathways provide mission-aligned learning experiences for people and organizations ready to lead change with care. Every course is grounded in equity-centered practice and human systems thinking, designed to build leaders who inspire trust, foster collaboration, and guide transformation with clarity and compassion.

In 2025, we launch the Human-Centered Agility's Foundations Track, a core series focused on the essential skills needed to build adaptability, strengthen trust, and lead with resilience in today’s complex environments.

The HCA Foundations Track is where the Journey Begins. 

This track is designed for those who want to strengthen resilience and adaptability while leading in complex environments. Through accessible, high-impact courses, you’ll learn to balance empathy with courage, translating values into everyday action.

The Foundations Track equips you to:

• Lead with clarity and confidence in times of uncertainty.

• Build cultures of equity, trust, and inclusion.

• Foster the resilience needed for sustainable transformation.

Start here to transform how leadership is practiced and how we grow, together

Course Description:

Agile succeeds when it works for the people, not just the process. In this Level I certification, you’ll learn how to apply Agile in ways that are effective, inclusive, and deeply human. Grounded in HCA’s people-first philosophy, the course explores the cultural, emotional, and practical dimensions of agility so you can create Ways of Working that teams trust, embrace, and sustain.

Through interactive workshops and your personalized Agile EQ® profile, you’ll uncover how emotional intelligence shapes your collaboration style and learn to flex for greater impact. By the end, you’ll be equipped to champion agility that strengthens trust, adaptability, and inclusion across teams and organizations.

What You’ll Gain:

• A people-first Agile framework for building sustainable Ways of Working.

• Tools for team alignment, stakeholder collaboration, and adaptive delivery.

• Practices to strengthen emotional agility, trust, and inclusion in Agile contexts.

• A personalized Agile EQ® profile highlighting your collaboration strengths and growth areas.

• Real-world exercises to apply agility in organizational, community, and team settings.

Where This Leads:
This course is part of the Human Systems Facilitator Pathway.

• Level I: Start here as a People-First Agile Champion.

• Level II: Deepen your practice through advanced DIG Framework training and facilitation skills.

• Level III (Launching 2026): Become a Certified Human Systems Facilitator, completing advanced training and an applied capstone project to demonstrate mastery.

Course Description:

Change succeeds when it honors both the operational goals and the human experience. This Level I certification equips you to lead change initiatives with empathy, equity, and clarity ensuring solutions aren’t just implemented, but embraced.

Through practical tools, real-world casework, and your personalized MBTI® Insights profile, you’ll explore how personality preferences influence how you approach change both as a leader and in how others respond. You’ll learn how to flex your style to better engage stakeholders, navigate resistance, and foster trust during times of transition.

The course blends HCA’s change management practices with equity-centered leadership, helping you design and deliver transformation in ways that strengthen both people and performance.

What You’ll Gain:

• Tools to lead change that balances human needs and business outcomes.

• Equity-centered practices for stakeholder engagement and decision-making.

• Methods for navigating resistance with empathy and clarity.

• A personalized MBTI® Insights profile highlighting how your personality influences change leadership.

• Strategies to build psychological safety and trust during change.

• Real-world exercises to apply learning in organizational and community contexts.

Who It’s For:
Change practitioners, project/program managers, HR leaders, and anyone responsible for guiding teams or organizations through transformation.

Where This Leads:
This course is part of the Human Systems Facilitator Pathway.

• Level I: Begin your journey as a Human-Centered Change Agent.

• Level II: Advance into deeper training with the DIG Framework (Level II) and applied facilitation practices.

• Level III (Launching 2026): Become either a Certified Human Systems Facilitator or a Certified Human Systems Coach (ICF accreditation in progress), completing advanced training and an applied capstone project to demonstrate mastery.

Course Description:

Resilience is the foundation of cultures that endure and grow through change. In this Level I certification, you’ll gain the skills and confidence to strengthen organizational resilience, address toxic dynamics, and build trust that lasts.

Grounded in HCA’s human-centered philosophy, this course blends theory, case studies, and hands-on practice using the Learn → Ask → Apply model. You’ll master 12 core resilience capabilities from mental and emotional awareness to leadership agility and apply them through interactive workshops, Mural collaboration, and real-world simulations.

At the heart of this program is the Thriving Zone™ framework, a practical tool that helps individuals, teams, and organizations recognize when they are at their best and how to return there when facing challenges.

By the end, you’ll not only understand what it takes to build resilience at every level, but you’ll also be recognized as a Cultural Resilience Champion, ready to create healthier, more adaptive, and more human-centered workplaces.

What You’ll Gain:

• Tools for creating safe, engaged, and resilient workplaces.

• The Thriving Zone™ framework to sustain well-being and performance.

• Skills in conflict resolution, trust-building, and psychological safety.

• Mastery of 12 core resilience capabilities for individuals, teams, and organizations.

• Hands-on experience through Mural collaboration, workshops, and real-world simulations.

Who It’s For:
Leaders, managers, HR/OD professionals, and change agents who want to be champions of culture and resilience within their organizations or communities.

Where This Leads:
This course is part of the Human Systems Coach Pathway.

• Level I: Begin your journey as a Cultural Resilience Champion.

• Level II: Advance with Building Organizational Resilience (advanced) and neuroscience-informed change practices.

• Level III (Launching 2026): Become a Certified Human Systems Coach (ICF accreditation in progress), completing advanced training and an applied capstone project to demonstrate mastery.

Course Description:

In times of uncertainty, trust and psychological safety are the foundation of resilience, collaboration, and innovation. Safe to Soar is a dynamic two-part workshop designed to help leaders and teams create the conditions where people feel secure to speak up, take risks, and grow together even in turbulence.

Anchored in the HUMAN Model, this program blends evidence-based insights with interactive practice. Through the HUMAN Safety Lab, participants will experiment with trust-building behaviors, explore how turbulence impacts human responses, and co-create actionable commitments to strengthen collaboration.

By the end of the program, participants will leave not just with knowledge, but with practiced skills, shared agreements, and a clear plan for sustaining trust and safety when it matters most.

What You’ll Gain:

• How to recognize signals of psychological safety and signals of threat in your workplace.

• The role of emotional ownership and co-ownership in building trust.

• Practical micro-behaviors leaders can use to model safety and resilience.

• How to co-create a Team Trust Charter to guide team norms and behaviors.

• Strategies for embedding resilience practices that sustain performance in turbulence.

Who It’s For:
Leaders, managers, HR/OD professionals, teams and change agents who want to be champions of culture and resilience within their organizations or communities.

Outcome:
This course is part of the Human Systems Coach Pathway.

• A shared language and understanding of psychological safety.

• Tools and habits for strengthening trust during turbulent times.

• A co-created Trust Charter to guide team collaboration.

• Greater confidence in leading with resilience, grounded in the HUMAN Model.

Format

• Two half-day sessions, spaced 1–2 weeks apart for reflection and practice.

• Highly interactive, with real-world scenarios, role play, and collaborative labs.

Who Is This For?

Designed for those who are shaping the future of work.

The Human-Centered Foundations Track is designed for individuals and teams who are ready to lead change with both clarity and compassion. These courses are a fit if you are:

• Leaders and Managers who want to strengthen trust, adaptability, and resilience on their teams.

• Change Practitioners and Project/Program Managers guiding transformations and seeking tools that balance people and performance.

• HR, OD, and People Leaders responsible for shaping culture, addressing resistance, and fostering equity-centered workplaces.

• Agile Practitioners and Facilitators who want to integrate empathy, emotional intelligence, and cultural awareness into their practice.

• Community and Nonprofit Leaders working to build healthier, more inclusive, and resilient systems of change.

Whether you’re guiding projects, leading people, or influencing systems, these courses will help you build the skills and confidence to lead with equity, empathy, and resilience and to transform how leadership shows up in your world.

Begin Your Human-Centered Journey

The Human-Centered Foundations Track is more than training it’s the first step in a journey toward leadership that is equitable, resilient, and human at its core.

Whether you choose to become a People-First Agile Champion, Human-Centered Change Agent, or Cultural Resilience Champion, each certification equips you with practical skills you can use immediately and builds momentum toward advanced pathways in facilitation, coaching, and organizational transformation.